The facet I admired most about the Microsoft corporate culture was an unrelenting desire to learn and improve. Every time I needed a support group (be it IT or dining) I would receive prompt service and a post-mortem survey to gauge my satisfaction. Likewise, the relocation department and intern organization also placed emphasis on similar data. This [...]
Last year I was using an old Windows Mobile smart phone with an unlimited data plan. The mobile IE browser was complete garbage but it did offer one nice quark: free access to the Wall Street Journal. Since the mobile WSJ site is so basic, I guess Rupert Murdoch decided it wasn’t worth charging [...]
Mr. Bezos, moreover, has become a proponent of kaizen, which means “continuous improvement” in Japanese…
For Amazon and Mr. Bezos, that balance has always been there. Experiments were encouraged, then the results measured. This combination of loose thinking and tight analysis seems to be very productive.
NYTimes: Curious at Amazon, but Not Idle
This seems a powerful combination. [...]
Fairly spot on:
To me, driving is not an end in itself. It is just a tool for solving the problem of getting from point A to point B. The less I have to learn about how to accomplish this task the better.
My goal is not to become a car expert. My goal is to get to my [...]