The factor most closely linked to support costs is the extent to which the user interface matches the way the users think and work.
– Don Norman
Fairly spot on:
To me, driving is not an end in itself. It is just a tool for solving the problem of getting from point A to point B. The less I have to learn about how to accomplish this task the better.
My goal is not to become a car expert. My goal is to get to my [...]
FastCompany has an interesting article: How much does a decent designer make?
The answer: quite a bit (if you’re good).